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pagesix1536's Avatar
Posts: 232 | Thanked: 102 times | Joined on Nov 2009 @ Warren, MI, USA
#759
I just got off the phone with Dell...referenced my order and the one showing an order date of the 19th, and delivery of the 22nd. The service rep could totally see something wasn't right. She admitted that it looked strange that a pre-order still didn't ship, and one that was placed recently, shipped within 3 days.

She's got my phone number and email address, and said that she's going to dig in to this and call the department that handles this product to investigate further. She said she would send me email updates on what information she can gather in the next hour as to why newer orders are shipping, and older pre-order ones are unfairly sitting idle and still waiting.