Thread: Newegg.com
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Posts: 56 | Thanked: 9 times | Joined on Oct 2009
#33
Hmm. Not much. Here is my chat log from that day.


System12:49:34 PM System says, A Customer Service Representative will be with you in a moment.
System12:49:54 PM System says, Yubia has joined this session!
System12:49:54 PM System says, Connected with Yubia
System12:49:55 PM System says, Hello my name is Yubia. How may I help you today?
Customer12:51:07 PM Nathan says, I was wondering about the N900. The newegg page has changed and it looks like you have it in stock now. I was wondering if i will get a tracking number soon for my preorder?
Agent12:52:35 PM Yubia says, Is your pre-order number the one that was provided at the beginning of the chat survey?
Customer12:52:44 PM Nathan says, yes
Agent12:53:15 PM Yubia says, Thank you, one moment please.
Customer12:53:20 PM Nathan says, Ok
Agent12:55:45 PM Yubia says, Thank you for waiting. We show that the item is available in stock. However, the order has still not been processed. This should be done as the item is now available.
Agent12:56:05 PM Yubia says, Once the pre-order has been transferred to a regular order you will be notified.
Customer12:56:31 PM Nathan says, Thank you very much.. So it should ship today or tommaarow?
Agent12:57:15 PM Yubia says, It normally takes 24-48 hours (excluding weekends) to process an order prior to shipping.
Customer12:57:47 PM Nathan says, ah. ok. thank you.

Thats it.