Thread
:
Nokia N900 - UK Release Related Information
View Single Post
sharper
2009-12-01 , 11:58
Posts: 189 | Thanked: 121 times | Joined on Oct 2009
#
1837
My Amazon UK order just got pushed to December 16th as well.
I think it's pretty likely they won't ship before Jan 2010, that would be
5 months
after the announcement of the N900 and
3 months
atfer I preordered in October.
I'm cancelling my order and going with a different platform, probably a Motorola Milestone. I have to compromise on too many things to own an N900.
On the offchance anyone from Nokia marketing is browsing the thread
For businesses today, operational profitability is no longer enough: business
success is dependant on delivering successful customer outcomes that increase loyalty,
and reduce turnover and the associated high costs of customer acquisition. Customer Expectation Management shows how customer expectations exist in every point of contact, driving the necessity for repeatable business processes that align a business with its customers’ success. A process-centric organization with that alignment as their goal can go beyond the mere efficiency gains of process improvement to
proactively avoid failures – that is, any missed customer expectations – before they occur, and generate a high degree of customer loyalty
."
—Sandy Kemsley, Principal, Kemsley Design and Author, Column2.com
The "customer experience" with the N900 has been a disaster to date. Multiple delays, lack of information, poor retail experience and poor quality control. The only think the N900 has taught me is that Nokia has learned nothing about how to do business or how to interact with consumers.
If Nokia is still around in 12-18 months I'll give Maemo 6 a shot.
Quote & Reply
|
sharper
View Public Profile
Send a private message to sharper
Find all posts by sharper