Thread: Mobile Phones Direct N900 Customers
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Alex Atkin UK is offline Alex Atkin UK
2009-12-01 , 13:37
Posts: 716 | Thanked: 303 times | Joined on Sep 2009 @ Sheffield, UK
#682
Originally Posted by NotTheMessiah View Post
Just before i go, i'm gonna post one more thing i think we might want to consider. Regarding the potential recall. Now i cant remember who said it but someone claimed that if there were a recall then nokia would have to make it public. This is not the case. That only happens when the product is being recalled for health and saftey reasons, ie might burst into flames. If its not a dangerous fault they wont make the recall public, I know this because were i used to work i was managing the warehouse and delt with ALL the product recalls. some where made public by the manufacturer, for instance a zanussi dishwasher that could potentially catch fire was recalled and zannussi made a press realese regarding it but other products with a manufactering fault that is not dangerous simply get recalled but no press release is done by the manfacturer. I'm hoping this isnt the case but if it is at least we may well all get devices with working mics!
That is a very good point.

The PSU in my PC failed with tons of smoke and when I reported it to the company (Antec) they told me they had recalled that model. I had another PC with one still working in it, they replaced that one too despite it working so clearly it was a recall. But there was never any mention of this recall on their website or in the press, they just waited for defective units to come in under warranty and replaced with a new, better model.

I'm not even sure they recalls stock from the retailers, I think they just discontinued the model and waited until stock dried up. Bearing in mind that had the potential for quite dangerous (if you are in the same room as the PC and it blew while you were sleeping) burning resistor/capacitor smoke, it clearly points out how many recalls must go on sneakily without telling anyone.