I swear the recession must have hit NewEgg's Customer Service Center hardcore....

Cause I've got like four cases already of customer dissatisfaction in less than two weeks. Out of the countless number of Customer Service reps I've talked to only one has apologized and offered credit for time and frustration caused.

I also sought help from their community site to seek help from their staff as I read that they were helpful. Unfortunately after sending messages clearly and calmly explaining these experiences he has ignored my messages. Which lead me to believe the incompetence is now company wide.

I hope they send me a email asking why I canceled my pre-order. I'm happy to send a preformatted reply on why they failed so hard.