Thread: Customer Service Nightmare For Nokia N900
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chipata is offline chipata
2009-12-01 , 22:06
Posts: 4 | Thanked: 0 times | Joined on Dec 2009
#67
Originally Posted by popwar View Post
im glad im not the only person that had cancelation problems. authorization failed everytime i tried online last friday . the bank said the last one went through but my order got canceled right after. so nokia has my money for 3-5 business days . i need gas to get to work and money for other things. i think those of us that have gone through this deserve a free N900 !!!!!!
Hi,

Unfortunately, the online store problems have not yet been resolved. I have tried on THREE seperate occasions to get others to purchase the N900 online. I have personally tried 4 times in vain.

I asked a colleage to place the order
I asked my sister-in-law to place the order
I asked my brother to do the same

on ALL THREE OCCASIONS I got the "authorization failed"

When I tried to order on phone the Nokia sales staff on the telephone, she told me that "..there is NO gaurantee that the credit card processing would go through" !!!! And of course just like in the web online order, my credit card failed again.

I have NEVER heard that from a sales person. Almost as if there is some knowledge of a disfunctional ordering system.

Nokia sales guys, please fix this online problem asap!!!