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Posts: 43 | Thanked: 2 times | Joined on Dec 2007
#30
Interesting respond from Nokia Support.
They claim that it was authorization charge - how they can do that if authorization failed?
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Dear Serhiy Lukovenkov,


Thank you for your reply.

With regard to your inquiry about the charges, we would like to inform you that we only get the money from the bank once we release the product. What you have seen in your card is just an authorization charge. You can ask your bank to waive this charge and it will lift within 3-5 business days.

I hope the information provided proves useful and we apologize for the inconvenience this has caused you.

If you have any additional questions, please don’t hesitate to contact us again. To ensure proper handling of your case, kindly continue using the current subject line.

Thank you very much for your email. Have a great day!


Kind regards,
Neil T
E-mail Specialist
Nokia Inc.