Thread: shop.nokia.co.uk cancelled my order - UK
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w00t is offline w00t
2009-12-02 , 15:12
Posts: 1,055 | Thanked: 4,107 times | Joined on Oct 2009 @ Norway
#237
Originally Posted by deadmalc View Post
Yup not being able to re-auth an order I think is the main thing that makes this whole process a mess.
I wonder what we can do about this, really.

I mean, I'd like them to *fix* their retail process even if it doesn't directly benefit me, but Nokia Care (seemingly their only route for feedback) is complete and utter **** - they're seemingly only able to robotically parrot lines from a script and not actually listen to anything you say.

It'd be nice if we could come up with some sort of a plan to bring this to their attention. Anyone got any better contacts than Nokia Care? Perhaps via some light media attention?
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