At least you do have repairs in Italy. I live in Malta, and the Nokia representatives here told me to contact Nokia directly, who told me to contact the Maltese Nokia representatives, and so on.
So I airmailed my 770 (WSOD) to my brother, who lives in London, the UK (cost me about $56), and it was collected by courier (free of charge) on the 24th of January at 16:30. Before I sent it off to Nokia I called them and asked them what I need to send alogn with the faulty 770. They replied "everything that was in the box, and the box itself". Stupid me, I obeyed them.
In any case, the courier who picked it up from my brother's place told him to open the box and remove my memory card (64 mb rs-mmc, came with the tablet), which he promptly does.
About a month ago (it was a Thursday) I receive a call from my brother, who received a package from Nokia, containing the tablet only, without even so much as the battery cover. Never mind. Nokia is a sane company and they will fix the problem -- or so I thought.
In summary, after having spent OVER BLOODY 10 HOURS of international calls with Nokia UK (always telling me they'll call back), I called the Nokia head office in Finland, who told me they would call back soon (I laughed at them when they told me that) and I received a call back that afternoon from Nokia Italy. I explained my situation and the guy told me he'd do his best. Same guy calls back a week later (yesterday) asking me if the situation has improved. I replied in the negative and he took down some of my details to see if he could help me with it.

Thanks Nokia. Finally, don't get me wrong but I don't believe any of the "it's not Nokia, it's everyone nowadays" excuses. Even if it is true, I simply do not care. I bought a Nokia device and expect good quality customer support.