Yes, that's the comment I have in mind. I take it as a statement of goodwill that if your device fails due to an inherent defect (e.g., not because you poured your coffee on it), Quim will do what he can to get you a replacement. It's not a legal guarantee, but Quim would like us to be happy, there aren't that many of us eligible for the program, there ought to be much fewer of us receiving defective units, and he'll do what he can to get our defective units replaced if the defect should manifest itself within a reasonable period of time, which I figure is about one year in light of the standard warranty.

Am I extrapolating? You bet. But at least that's what I interpret Quim's offer to mean.

Does it apply only to the first week after receipt of the unit? No, his offer has to apply to more time than that since it would be pointless otherwise.

Is Quim's vague offer/promise legally enforceable? Possibly not, but I trust his intention here, and I believe Nokia would want to back him up; and, in practice, that's more important than a legally enforceable guarantee.