Although I do not think it is at all Amazon's fault that we do not have our preordered phones (I blame Nokia), I do find their CSR/customer support to be intolerable. Honesty is the best policy in all relationships, particularly Customer to Business. I have been treated as though I have no capacity to reason, almost as if I were a 4 year old demanding candy. Suffice it to say, I have placed my order with Buy.com, and if it ships before Amazon, then I will cancel asap. I do not have much faith in Datavis, but I would regret not trying, and if they steal my business from Amazon? Good, because Amazon could have easily kept me by just simply responding to my questions as well as they could, even if they don't have all the information I need. If they are too big of a company to respond to 10 or so individualized emails from an unsatisfied customer, then they need to hire more CSRs who can think for themselves, in english (or japanese or spanish, hey I'd take anything over cookie cutter responses). So, yeah, i'm paying about $100 more to get it from Datavis/Buy.com, or at least seeing if that goes through first.