Dear XXXXX,

Good day!

According to our S&P department , they have looked to see if e can source this item however no one has avail stock. As per our supplier, the Estimated ship date is on January 15, 2009.

Please advise if you are still willing to wait for the order. If I may suggest, you may consult our sales department or www.support.dell.com for the best alternative for this order.

I will be waiting for your response.

Pauline Khristie Ameglio
Dell ABO Customer Care
Resolution Specialist
Work Days: Monday- Friday
Work Hours: 8:30 am - 5:30 pm CST
TEL: 800-695-8133 ext. 61-25727
Email: pauline_khristie_ame@dell.com
How am I doing? You may receive a survey after your issue is resolved. I appreciate you taking the time to provide feedback on my performance by responding to the survey. You may also provide feedback by e-mail to my manager Manager’s Name at wilson_dela_rosa@dell.com
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for dell, almost the same case....