I think you should immediately contact the sales support. This is not supposed to be happening (well duh!) and mine works perfectly in all of those situations you just mentioned. There is nothing much that people here can actually help you with.

But since you mentioned about getting some heat the problem we have here is with people that actually just come here to vomit their frustrations, either cos they dont have luck with girls or cos they are just unhappy 30 year olds still living with mama, and start to blame everyone here. We are actually here cos we care about something and many of us (surprise!) are not paid to deliver answers.

You actually came with a valid concern and you deserve a proper answer. Dont be afraid to ask questions, fill bugs and so on...