I was one of the unfortunates that received a N900 with a broken mic. I received my device last Wednesday from Dell and shipped it to Nokia for repair on Friday. Nokia received it the following Tuesday and shipped me a replacement on Wednesday. I may have a new one by Saturday.

I wish the original one was defect free, but I am very happy with the turn around time on a replacement through the repair facility.

You ship the phone in for repair without the battery, stylus or any accessories. I may get lucky and get a retail box as a replacement. That will mean an extra battery, stylus, charger, headset, etc.

I will let you know if I get that lucky.