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Posts: 1,743 | Thanked: 1,231 times | Joined on Jul 2006 @ Twickenham, UK
#614
Originally Posted by Milhouse View Post
Are you sure - can you provide a reference for that comment?

The last comment from Quim on the subject (quoted below) toes the DDP line - they will "do their best" to replace your device if it is found to be defective upon receipt. The implication is that there is nothing Nokia or Maemo can or will do to help you should your €250 purchase develop a fault after 7 days.

I'm also a little uncomfortable that the commitment to replace devices within the first week has now been downgraded from "will replace" to "will do our best to replace", hopefully this is just due to a poorly worded sentence on Quims part.
Oh give me a break!
If the device is DOA or shows issues during the first week then OF COURSE DDP will substitute it to you.
If the device has a "factory" issue that appears after the first week then Quim will do his best to help.

How can you read differently?
 

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