30 days -

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Returning Cell Phones

You may return a cell phone within the first 30 days after delivery. When we receive your return, we'll issue the appropriate refund and send you an e-mail confirming the refund amount. For U.S. customers we will deduct the cost of return shipping from your refund if you use our postage-paid return label, unless the return is a result of our error. It typically takes up to two weeks to process cell phone returns after they arrive at our returns center. If you haven't received your refund after this period, please contact us so that we can further research the issue.