Look, clearly there are two separate issues here.

One is what the N900 was supposed to be and what it is. Sure, it has some bugs that still need ironing out, but feature-wise it is what was announced and communicated to us. Many people seem to be disputing this or ignoring this, but I consider it indisputable fact.

Second, obviously, is how the N900 is perceived to be - and how any marketing from Nokia, media attention or public's expectations play towards forming this perception. I agree Nokia should communicate this better. And I do think a lot people buying or considering one have done lowsy research into their product choice and are *****ing partly in result of their own laziness.

I don't agree N900 is missing something it was announced to have. N900 is pretty much how it was announced and doing what it is supposed to do. But if someone is ignorant of the press releases and announcements, and just reads Nokia.com shop listings their expectations might lead them to believe the N900 to be more than it is. Not that the Nokia.com is untrue (when I read it with my expectations it doesn't seem to claim anything untowardly), it is just people expect the N900 to have things nobody is actually claiming it to have.