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Posts: 283 | Thanked: 31 times | Joined on Jun 2009 @ US Air Force
#842
Originally Posted by smartin737 View Post
I ordered from Amazon on 2 Dec around mid-day. A day later, the estimated delivery date still showed "after 25 Dec." I e-mailed Amazon Customer Svs this afternoon (3 Dec) asking if that was accurate (with the polite threat that I may cancel my Amazon order and switch to Nokia direct if that was their real expectation).
Got a prompt reply saying "Sorry, but we are out of stock. We'll update your status as soon as we get more in." I also got a "$10 promotional certificate" for my trouble. Pretty nice customer service if you ask me...
Funny thing is, just less than 4 hours later (after 10pm Central), my order status got updated. Amazon tells me to expect delivery by 9 Dec. With my requested 2-day shipping, that means they expect to ship my order on Monday, 7 Dec.
I'll be happy if that's the way it plays out!

P.S. No credit card charge yet.


"I guess we should start a club"

I got the same type of email from amazon stating my order status change to a Dec 9th "estimated" delivery ( order date was the Nov 30 ). After the whole issue of them cancelling my order from Sept 17 and me having to re-order, I thought this was a result of them making amends by pushing me up the line, but I see every body is getting it. Which to me means, they must be expecting another batch that hasn't made it there yet but if according to plan, does make it, they hope to ship out some time soon like the 9th.
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