Does your call history show you placed a call? This might help narrow it down to whether its on my side or not. Could you post the log? You can do this by hitting Ctrl+l (letter L). this makes a copy of it so you then just need to find a place to paste it and get it up here. Hopefully we can get this issue fixed for you but it might take some patience on your side as we have to go back and forth and test some things for me.