My girlfriend for instance cannot use the device like it's suppose to: "It says: Internet Browser closed unexpectedly, did I do something wrong"? No dear, you have to start it up again, and try again. Eventually it'll work. I think... "It says: Weather updating. But I can't start anything." Oh, just power cycle it, that's normal... etc etc Sorry, but that's not a market ready device. She won't even touch it now and starts up the laptop instead.