Dear All, This is the official deal with the orders in which the November 5th discount was used and most likely any other order where a discount was used. According to Dell, it is directly Nokia's fault. Whenever a company offers a product at a highly discounted rate, it is usually because the manufacturer is giving them a certain quantity of the product at a discounted price so they can turn over the savings to the consumer. This is exactly what happened in the case of the November 5th orders or any other orders where that discount was used. Furthermore, Nokia has assigned only a certain quantity of each batch (1st, 2nd, 3rd, etc) to the orders where the discount was used and the rest of the handsets produced go to people who paid retail for the device. Therefore, even though someone may have placed their order on the 5th, someone can in fact order on the 19th and get their device first, if they paid full price, because the allotment of handsets in the first batch for the discounted orders has been used up. Terrible marketing from Nokia. Thoroughly infuriates me, but this is the truth. Anyone with an issue needs to contact Nokia directly and demand a policy change, as I already have. ------Kham