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Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#52
Originally Posted by einstein View Post
@Penguinbait:

1st, we don't have a return policy here. 2nd, I purchased the device as an quick-online-web-checking kind of a thing were a laptop would be to much trouble. I've read quite a few reviews before deciding to buy one. That's the reason I didn't buy an N770 in the first place! And thats's why I said I was dissappointed. It's not the 'quick-online bla bla' thing I thought it would be.
I am a bit of a gadget freak, I have a lot of them lying around. Most of them work as designed/marketed, but the N800 clearly does not. My girlfriend for instance cannot use the device like it's suppose to:

"It says: Internet Browser closed unexpectedly, did I do something wrong"? No dear, you have to start it up again, and try again. Eventually it'll work. I think...

"It says: Weather updating. But I can't start anything."
Oh, just power cycle it, that's normal...

etc etc

Sorry, but that's not a market ready device. She won't even touch it now and starts up the laptop instead.

Tweaking/hacking the device won't cure problems like that.
As for the device being Linux: the problem here is stability. That has nothing to do with the OS at all. I hate Windows Mobile, and yet, it always does what I expect it to do. It doesn't crash/hang/freeze/reboot/bad touch screen on me. Ever. Like my (antique) Palm, my gameboy, my celular phone, my calculator and a lot more portable devices. They are flawed, but work as aspected.

This thing isn't stable. Not even close. Period. Don't start discussing wether or not I should've bought it in the first place, that's not the point here.

I agree: new users should test this device. A good device sells itself. A bad device doesn't.
I understand and agree with much of the frustration here. However, many of the counterpoints have validity too. Your statement that the N800 is "never" stable is just flat wrong. It is far too subjective a remark to be cast out that broadly.

Nokia is feeling out this market, and has certainly made some unfortunate missteps. However, there is also a significant good faith effort being out into rectifying shortcomings. There will be more going forward. There will be more hits, and more misses.

Anyone who has ever been an early adopter understands these things. You made a choice to be an early adopter, and that requires research on your part rather than leaping into a purchase you may not be ready for. I'm not trying to be harsh, just stating objective reality. I can sympathize with you on specific issues, such as what app was broken by what OS update, but I cannot sympathize with your broad rant. If the device doesn't seem ready for you, then you were not ready for the device. That's how it goes in the early stages.

If the next iteration garners the same reaction, then I will concede you have a point-- but I believe Nokia is learning from this experience.

I strongly suggest to the general public that everyone perform due diligence before making this sort of investment. There are certainly enough formal reviews, and definitely enough info here in this forum to aid potential purchasers in making an informed decision. Google is your friend. Take advantage of it.