Sorry was on phone last time. Here's what happened. Rang the usual clueless people at MPD, asked where my phone was, he said no later than Thursday (it keeps gaining a day was initally Mon/Tues, then Wed, now Thurs). Asked him for a tracking number, he said they don't have them, I told him that's ridiculous, you send out a £500 phone without knowing where it is! Anyway, I told him I'm fed up with being fobbed off, I want to know exactly when I'm going to receive it. He kept saying he didn't know. I asked whether they all went out from the same palce or from Nokia stores, he confirmed stores. I asked what store mine when from he said he didn't know, I was flabbergasted and told him (yes told not asked!) to find out where it was going from and to get me the number for the store. So he gave me the Winchester number. Rang and got through to a friendly lady that asked me for my name, and within seconds told me that it was one of the first they had bagged up this morning and would be in today's post, so it should arrive before 1pm tomorrow, so long as RM keep up their end! At last a date, confirmation, no unknowns!! So basically, push MPD for the store it's coming from then ring them (but be kind to the store - keep reading to find out). I asked the lady why it hadn't been sent out last week, since I know of numbwer of people that ordered in Oct (I ordered 28th Sept) that received it last Friday!! She said they sent out around 40 units last week, but they don't decide who/what order thye go out in they are told my MPD. So my best guess as to why poeple are receiving them out of order, is that each store has X units last week, then they are sent out in order for the region that store covers (hope that makes sense). Or MPD could be a bunch of incompetent **********ers! I'm off for today and shall return tomorrow to let you know WHEN (optimistic!!) it arrives!