I hope you hear something soon teletappi!
There probably aren't enough of us about to know the kindof turnaround we could expect from this!

After making my post, I forgot to put the details about my issue. I received mine on Friday 27th November, but after waiting on calls from Nokia etc, I couldn't get around to sending it off until 2nd Dec - and so far, they are yet to receive it - which is also worrying - but I'm hoping it just means they've not got around to inputting the details into their computer! I'll give them a call for an update tomorrow.

I also read in some threads that people are awaiting parts for repairs, but when searching the thread, I can only find second hand information about it.