Thread: Does your N800 have a touchscreen issue?
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EwanG is offline EwanG
2007-03-29 , 03:09
Posts: 58 | Thanked: 3 times | Joined on Feb 2007
#20
Originally Posted by Milhouse View Post
Have you got any protective screens in place - they can sometimes confuse the touchscreen layer if too thick, and should be removed if you are having problems.
Don't use those for just that concern. Of course maybe I should have.

Step 1. Pull the battery for 5 seconds then power up the device
Tried that.

Step 2. Reflash the device using the last known good firmware
Actually, went ahead and upgraded thinking it might be some issue with the older version. No help.

Step 3. Return to Nokia (warranty repair) or place of purchase (refund or replace)
TigerDirect refuses to allow returns of the N800 after 3 days (so they told me). Wonder why...

So guess it's Nokia after all. I presume if I go to their web site all the info is there for getting service?

Thanks,
Ewan