Actually I'm in the US, but it turns out there are no Nokia Authorized Service Centers in San Antonio, TX. Evidently a city of a million people isn't big enough...

After reading their warranty info (I pay for postage both ways, they'll charge a flat $15 for looking at it, and if they determine it is my fault they'll then tell me what the charge would be), I'm thinking it isn't worth turning it in. Why? Because this thread and some other forums I've read lead me to believe that this is a problem with the N800 in general, not just unlucky me.

That said, if I could figure out how to launch the web browser without using the touchscreen, I'd probably still keep the unit. Can anyone figure out a way to do that using the built in controls? Otherwise it's probably time to turn to eBay and see what I can get for it as a "for parts" unit.

I'm just glad I found this out BEFORE I recommended this to a hospital consortium that I was doing research on touch screen data access solutions for. Being out $400 is bad enough. Getting sued for making a bad choice would be worse