Doesn't look like many others have sent their device off for repair or replacement then - well and been around to see this thread at least.

Anyway, I thought I'd update to say I can now confirm my device was received ok and is currently with an engineer! Though that doesn't really mean much as they couldn't confirm anything else or a potential turnaround etc.

Fingers crossed that I will hear something positive soon. Again, all the best to everyone in the same situation, I hope your devices are returned safely home! & working!