Could we please have an official statement from Nokia on this, and ideally a problem tracking number that a Nokia service centre will understand? I realize that you're acting as our kinda-Nokia-information-conduit here, Texrat, but for this problem I think we need something a bit more solid and attributable. My N800 has the touchscreen problem, and I'd love if it could be straightforwardly fixed, but I really don't want to spend ages explaining the problem to an uninformed service centre person, if there's a Nokia number somewhere that would identify the problem and necessary course of action precisely. - Neil