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Texrat's Avatar
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
#27
Originally Posted by neiljerram View Post
Could we please have an official statement from Nokia on this, and ideally a problem tracking number that a Nokia service centre will understand?

I realize that you're acting as our kinda-Nokia-information-conduit here, Texrat, but for this problem I think we need something a bit more solid and attributable.

My N800 has the touchscreen problem, and I'd love if it could be straightforwardly fixed, but I really don't want to spend ages explaining the problem to an uninformed service centre person, if there's a Nokia number somewhere that would identify the problem and necessary course of action precisely.

- Neil
I wish I could give you more info, but I'm not in that position, sorry. All I can do is assure you that my knowledge IS solid, attributable to first-hand observed fact, and from there you're free to accept or refuse it. Not trying to be rude, but that is the best I can do given my circumstances.