Got a courtesy call from Doug (MDP webshop manager)

I emailed them complaining and to find the status of my order, all polite of course.

He was very kind and assured me that they are doing their best under the circumstances and I believe them.

He checked my order and its in Guildford and went on explaining.

"Our Guildford store has had problems, due to their staff numbers and order problems they are a little behind as they are running more than they can handle"

He assured me he will contact Guildford again by 3pm to chase my order and he will complete my order and will receive it Thursday / Friday latest.

Obviously they are doing the best they can and unforeseen problems crippled them they are not that huge however Nokia used them to do their contracts.

In the end, Nokia decided to use MPD as their contracts sales, even though MPD might not be that big their a business and they took it on to make money.

Nokia shipped not enough phones at the beginning.

Nokia communication to MPD was poor.

Nokia did not ship enough full stop to meet the demand, same as when the wii fit came out, they were like gold dust.

I think Nokia underestimated how huge N900 will be from day 1 and everything from then went tits up.

Yes MPD could have used more/better communication to us but because they hardly knew themselves what was going on, it would just be a blaming contest between MDP/Nokia/Distribution and that is not good for a company to blame your partners.

I for one believe that they are trying their best to get all orders out there. They are swamped with work and phone calls from angry people who are blaming them for everything, I for one will be stressed and probably say "Ringing about the N900?.......F**Off"

Just my 2cents and a heads up