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noobmonkey's Avatar
Posts: 3,203 | Thanked: 1,391 times | Joined on Nov 2009 @ Worthing, England
#3485
Originally Posted by S11RXJ View Post
Goodmorning... Just a quick update for those of you still waiting.

I emailed Karl last night, basically reiterating to him that a lot of us have still not recieved our phones, and we can't get in touch with anyone at customer services.

He replied:
Dear Suraj

Not a problem and thank you for your email. I will talk to our webshop manager to ensure that your phone is being delivered this week. I do know that all N900 orders have been passed to our Nokia stores for dispatch.

Please expect David Urch to contact you later today with an update on delivery and accept my apologies for this delay.

Karl Borges
CEO

"I do know that all N900 orders have been passed to our Nokia stores for dispatch."

I believe MPD have done there part, in that they've got the phone to the stores ready to be despatched. So the delay is now with the stores, who are presumably rushed off their feet trying to get them all sent out. Shouldn't be too long now! Hang in there guys.
Karl is a busy boy! - he needs to post another post on here i feel, just to advise the people still waiting on simple escalation procedures so he personally doesnt get flooded - (Or maybe provide a contact/email address for Maemo waiters!) - Get in the spirit of the community and all