@stinger16

Mine was the same until earlier today I got e-mail saying despatched and status changed to complete. I ordered on Thursday so apologies I beat you to it.

Their system doesn't quite ensure that first come are first served because they send out from stores (not a central location like the lady in Southampton MPD said). So if you get allocated to a slow store you end up waiting longer.

Try checking with the online chat thing (maybe try tomorrow morning), but once you get the e-mail it should be plain sailing. People who preordered were getting deliveries before status updates or e-mails, but I think that was because they were concentrating on getting them out rather than updating stuff online (or some stores are quicker at this than others).