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Formal Complaint to the BBB about N900 shipments
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lemmyslender
2009-12-16 , 11:54
Posts: 968 | Thanked: 974 times | Joined on Nov 2008 @ Ohio
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What are we looking for as a successful resolution to the complaint?
Obviously, we'd like our N900's shipped ASAP. However, if Dell doesn't really get stock to ship until mid January, what then? How can Dell satisfy us to resolve our complaint?
1) Free Overnight shipping?
2) Additional discount to make up for the rebate we will likely miss out on (ie $50 discount)?
I'd be against a credit/coupon for later purchases. Perhaps a free 1 warranty?
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Samsung Galaxy S Vibrant, Huawei S7, N900(retired), N800(retired)
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