Mature, responsible people separate the personality from the problem, Louis.

Flamers do not. But in their case, personality IS the problem.

I have zero problems with the expression of complaints in and of themselves. As you correctly point out, that's a necessary component of problem solving, and Nokia would be ill-served by cultivating a community of "yes men".

What ISN'T necessary, nor productive, is the sort of approach chosen by a very small but disproportionately vocal minority who expresses no interest whatseover with improving the products in question but determined to poison the experience for others.

So yes to constructive criticism. Bring it on. Please.

No to trolling, hatemongering, disingenuous analogies and virtual molotov cocktails.