i can fully confirm. if you get what you order for, no problems. but if you for example happend to get products of faulty batch (read: screen protector works like a prism and becomes red in 2 months, nice to look at pictures etc), then you're on your own.

I had my own struggle with them the first and the last time. I kinda hoped that they would improve their customer service etc because I had an e-mail conversation with CEO about their customer service etc but guess that was too much to ask... You can point the road but can't carry someone all the way...