Thread: Does your N800 have a touchscreen issue?
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EwanG is offline EwanG
2007-04-10 , 21:51
Posts: 58 | Thanked: 3 times | Joined on Feb 2007
#52
At least you know where yours is. After getting a lawyer involved to "educate" Nokia on the law as regards "Theft by Conversion", I finally got the following:

Code:
Thank you for your response.

We understand your inquiry in regards to obtaining the repair status for your Nokia N800 Internet Tablet.

We have placed an order with the repair facility to obtain the repair status for your Nokia N800 Internet Tablet. Please allow 3-5 business days for a response.

We regret any inconvenience this may cause and thank you for your patience.


I can guarantee that I will NEVER buy another Nokia product after this, and that all my current and past clients are going to be made aware that they should only buy Nokia products if they can afford to write-off broken items. Because this level of "support" is horrible. I've had better experiences with Dell, and I don't like Dell (usually recommend IBM... guess why...).

If there's anyone at Nokia listening, I would be worried less about whether Java enhances the user experience or not, and more worried about getting the repair chain fixed.