I think that, as has been stated elsewhere, the problem is Nokia are geared up to repair mobile phones and the Tablets are a bit of a curve ball (to use American sporting parlance which I don't fully understand!)

I suspect Dell are good at fixing computers, but may not be so hot when asked to repair an esoteric device they've only recently introduced and have only sold in (relative) small quantities.

I'm not excusing Nokia here - they should be excellent at repairing everything they sell - I'm just trying to put it into some sort of context. Not that it helps much. I have this vision where the Nokia computer system demands an IMEI number for every device that is received for repair, and the poor repair techs have to use a manual work around just to process Internet Tablets as Nokia haven't bothered to update their tracking software since they believe the cost outweighs the problem.

I totally agree that Nokia need to focus on improving the repair chain if they intend to continue with Internet Tablets in future - the reality is that Nokia needs to reinvent itself as a "devices" company as it is no longer just a "mobile phone" company.