How long can it drag on? As it turns out, the repair facility shipped my N800 back to me *after* Nokia ERT called them to cancel the repair. The UPS delivery was scheduled for April 6 (one week ago), but for some unknown reason it never arrived. UPS requires the shipper to initiate a trace, so I told ERT about it yesterday and asked them to follow up. No news yet. And of course, my refund (which I need to pay for the new N800 already bought) is still on hold until the tablet in transit gets captured and returned to Nokia.