Sorry to be the bearer of bad news, but you could be in for a long wait. You can read about my repair experience (if you dare) in the following thread:

http://www.internettablettalk.com/fo...ead.php?t=4928

Now that 30 days have elapsed, you can escalate your case to Nokia's Executive Response Team (ERT), which will open up a telephone conduit with agents who can also contact the repair facility on your behalf. You'll need to call Nokia Customer Service and have them forward you to ERT, after which you can pester them directly.

Good luck, you may need it!