Dead/stuck pixels are bad enough but dust in the screen?? The factory procedures should be checked. Come on, my OQO e2 came with a factory mounted screen protector and it was perfect, not a spec of dust. And I'm talking about a screen protector, not the screen itself!

BTW, my second unit also had two small specs of dust inside the screen. They appeared clearly a layer above the pixels. It was easy to see this with text on the screen and tilting the unit. Because of parallax, the dust particle seemed to move relative to the text.