Ovi maps is another example. Nokia did not neccessarily lie but just did not mention that it was not complete when advertising GPS navigation. I know people on here knew my self included but someone new to the scene would not. This is seen by the many many posts on here about voice navigation. Just because Nokia arnt lying does not mean that they are not just leaving out important bits and leaving the rest to other users to try and explain through a lot of research that Nokia did not in fact miss sell the device to a lot of people.
The firmware update\non update is another prime example Nokia did not promise it but hinted towards it and left it to other Nokia endorsed websites to pan the fires. To average joe a Admin guy on a page with a Nokia logo is Nokia.