I am very disappointed at the lack of a proper case for the N800. The metal lid + pouch of the 770 were far superior to the felt "eyeglass" slip case (slip, because it is liable to slip out and hit the floor). Perhaps they intend for us all to break our N800's in short order so we buy the N900? Sorry, not falling for that one Nokia! From the promise and dump routine Nokia pulled on the 770, the accessories that never ship and the utterly unacceptable repair process, I increasingly see Nokia as a company that with intent makes false promises to its customers or whose view of their own capabilities is drastically out of line with their ability to deliver. Either way, it doesn't speak well for them. The dump and run routine Nokia pulled with the 770 has been particularly harmful to their reputation. It is showing up in a lot of places online. More than anything, Nokia would be well served by appointing an official community ombudsman to directly interact with the community. As it is now, I feel a lot of ill will is being generated because nobody is speaking in an official capacity for Nokia (even spin ridden answers would be better than none).