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Is Dead pixels a general problem on N900?, please comment!
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AloxeCorton
2010-01-09 , 17:45
Posts: 19 | Thanked: 4 times | Joined on Dec 2009 @ France
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+1 or should I say +2 for dead pixels and screen defects.
I bought my first N900 in early December and I immediately noticed a large dust particle that was the equivalent of around 4 or 5 dead pixels. Fortunately PhoneHouse (where I bought the phone) agreed to replace it when they received new stock. This took about 3 weeks but I did get a new phone from them.
The problem is that the new phone has like 3 dead white-on pixels and several other smaller specks of different color (like red/blue) that aren't so visible but overall it looks like the Milkyway at night!
After noticing this, I called the Nokia Care hotline which told me to take it to my nearest repair center which I did. Here the guy looked at the screen and said that he had one in stock to replace it. It's been about 3 days now and I'm hoping it will be fixed early next week....I just hope that they didn't substitute one faulty screen for another. I was willing to have a couple dead pixels with LCD screens about 5 years ago when they came out but by now the technology has become mainstream and I find it unacceptable especially for high end models like the N900. I can only sympathize with the others wanting a device with no defects. It seems as though Nokia took a bad gamble when it thought it could contract the screen manufacturing out to someone with such bad quality control - they will pay it in after sales service and and customer dissatisfaction. At least their after-sales service seems decent so far...
-=AC=-
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