Let's see, I called Nokia 4 times (pretty much what you have to do) each time I was told no technical support, then the 4th call I talked to rep and 'supervisor' both told me I had to sign up with phone and the fine print missing is you can't have existing acct. Some back and forth and finally just hungup.

Not even Nokia can get a consistent story together.

I calculated the actual value of receiving fifty bucks in 9-months (that's how long my last Nokia rebate took) vs. ruining the box and taking its important labels off wasn't worth the lousy prepaid visa card (wth is that about anyway?) and the frustration. I'd rather have working bt, a ton of bug fixes and some enhancements than fifty bucks because that doesn't make the phone usable and won't even buy dinner.

These re-sell much easier for a better price when looking tidy and new in a mint box. I sell a few a year to people at work just by bringing in and setting on desk. The conversation always starts with "is that new?" Well, no, but practically though - just look at the box :-)

Amazing how confusing and complex Nokia made out of something this friggin simple.

Years of Nokia use and giving them the benefit of doubt is about to come to a screeching halt. Like someone else said: a huge fustercluck this whole N900 has become.