Can no one give me any advice on this?

- Does BBC video work or not work for you? If it works, what software version are you using?

- Is there any log file somewhere that I can look at to find more about what the problem is?

- Can someone suggest another web site with free streaming video, to investigate whether this problem is BBC-specific?

I just tried flashing the very latest Nokia release (2.2005.45-8), but it didn't solve the problem. I still get "Unable to open. File format not supported." every time.

Thanks,
Neil