Quick question - though I suppose it might become something for the council to discuss among themselves.

Yesterday morning, Nokia rolled out the preliminary update. I don't know the exact time, but it was about 7am GMT the first thread started.

In the hours that followed, threads proliferated asking the same questions, people having the same problems etc.

Some 18 hours later, Flandry posted this sticky thread, which was absolutely brilliant. It calmed things down, gave people with problems somewhere to go; people could be directed there from threads, twitter - wherever they were asking their questions.

Now, please don't take this as a complaint, but I found myself wondering whether things could have been slicker. And whether the mods (especially in the n900 and fremantle forums) had had an warning that their forums were about to go nuts.

Don't get me wrong, I'm not suggesting for one moment that Nokia should tell the entire world the e.t.a. of anything it plans doing. But they're supposed to have a close, trusting relationship with the council. And the council could have tipped the poor mods the wink about their forums, and maybe prepared a basic sticky thread (the memory issue and how to use the NSU could be anticipated) for adding in questions which were frequently asked.

Did the council get warning? Did the mods? If not should they have? Could they have?

Those were my questions: how to make the support element here run more smoothly through an event like yesterday now that we have a lot of us non-linuxes on board.