But a phone "reaching its state of full potential", is different for every user. Not everyone is an app hound. "For me", this phone will be absolutely perfect, once there is slingbox/HAVA access, via an app or web, and louder call volume. However if no other apps were created, nor firmware released, I would be totally happy with it in its current state. If you were having so much trouble from the onset, for issues other than installing unproven apps, why not just return it for another?