Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
View Single Post
Magel282 is offline Magel282
2010-01-15 , 01:38
Posts: 113 | Thanked: 54 times | Joined on Dec 2009 @ Australia
#219
Originally Posted by go1dfish View Post
Hate to add even more worry to this thread, but while waiting for PR1.1 to install last night I came across this thread on forum nokia:

http://discussions.europe.nokia.com/...hread.id=2662#

2 reports of not only the microUSB port coming dislodged, but of Nokia not covering the issue under warranty.
There is no question that this is a design fault. The thing is we don't actually know how many n900's this has happened to so far vs how many have been sold. Nokia probably doesn't think this is their fault at the moment as I suppose accidents do happen and it's not hard to trip over a cable and rip out the port for example.

Look at the n97 with the gps and camera lens issues. Took Nokia ages to acknowledge that they were at fault. Will be the same deal here. Difference this time is that this is not a $10 dollar part they have to replace.

Nokia have already paved the way for free replacements, they have done so for the unlucky few so far. Just document all the cases when you see this and use it as your argument if the unfortunate happens and they want to charge for repairs.
__________________
♦ Nokia N900 (RX-51) ♦ Korean Made ♦ Week 49/2009 ♦
♦ Firmware 10.2010.19-1 ♦
Last edited by Magel282; 2010-01-15 at 02:00. Reason: Whoopsy daisy, design not manufacturing fault...