Oh OK thanks for the info. Have a voda N96 and had to change the product cosd to get any sort of a firmware update. Was on v11 with voda na d none were available. When I changed the product code and update, I was v30 or sumthin. Question: I got my voda contract from Phones4U. Its due an upgrade 10th Feb. Can I upgrade through carphone warehouse or does it have to be vodafone or Phones4U? Thanks again for the help. Dodged a bullet there!! :-)