Thread: Why do North American journalists ignore Nokia and Maemo?
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GeneralAntilles is offline GeneralAntilles
2010-01-15 , 21:04
Posts: 5,478 | Thanked: 5,222 times | Joined on Jan 2006 @ St. Petersburg, FL
#19
Originally Posted by Texrat View Post
...aaand as I've said many times we can point the blame further down to US carriers and the FCC who insist on perpetuating a closed, customer-hostile ecosystem that runs counter to Nokia's open, feature-rich phone design preferences.

Nokia's attempt to change things failed and backfired thanks to competitors who sucked up to carriers. Now they have to work to regain carrier trust... not easy.
That's only a partial explanation, nearly useless customer support, horrible warranty service, non-existant advertising, slow phone releases, slow phone updates (the v30 firmware for the 5800 came out in August for the rest of the world, it still isn't available in the US), and a general disregard for US consumers put Nokia where it is in the US market. The FCC and US carriers have nothing to do with that.

And you know what? As a person who's tried to be a Nokia customer in the US and knowing many other people who have, too. Their position in the US market is completely deserved. Nokia did it to themselves.
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