That's only a partial explanation, nearly useless customer support, horrible warranty service, non-existant advertising, slow phone releases, slow phone updates (the v30 firmware for the 5800 came out in August for the rest of the world, it still isn't available in the US), and a general disregard for US consumers put Nokia where it is in the US market. The FCC and US carriers have nothing to do with that. And you know what? As a person who's tried to be a Nokia customer in the US and knowing many other people who have, too. Their position in the US market is completely deserved. Nokia did it to themselves.